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Guides & Articles

A collection of best practices for local business growth.

8 Tips for Texting Your Customers

How to Deal with Frustrated Customers

Local businesses all have their share of difficult customers. Dealing with these customers can often be challenging, and different platforms of communication can warrant different responses. Handling customer communication appropriately is vital to provide the best service, no matter the situation.

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8 Tips for Texting Your Customers

8 Tips for Texting Your Customers

When you start to text your customers, it’s important to keep in mind why you’ve incorporated text messaging in your business. Not only is texting the preferred platform for communication, but it also creates a casual and friendly environment for day-to-day customer interaction. Use the tips below to get the best results out of text messaging!

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Business Text Messaging

Business Text Messaging Guide

As a small business, it’s important to use technology that makes it easy for your customers to respond. Businesses are incorporating texting because it’s an effective alternative to traditional forms of communication that no longer fit in consumers’ busy schedules.

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Google My Business Guide

Google My Business Guide

Google My Business is a tool that lets you customize how your business appears on Google. Information such as your company name, address, phone number and hours of operation are listed to make it simple for customers to find your business.

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