As a business owner, you understand the power of online reviews. They are the lifeblood of your business. You strive to provide your customers with exceptional service and products. And it’s natural for you to want them to share their positive experiences with others.
You may have even encouraged your customers to leave a review on Google. However, some customers may struggle to navigate the process even with the best intentions.
They don’t know how to leave a google review. They feel frustrated and lost in the sea of menus and options on Google Maps. It’s a common issue that many customers encounter. It can be a major barrier to leaving a review.
At the same time, you know that positive reviews are important for the success of your business. They can help attract new customers, improve your search engine rankings, and build your reputation. That’s why making the process of leaving reviews must be easy for your customers.
By providing clear guidance on how to leave a review, you can help them share their positive experiences with others, ultimately helping your business thrive.
That’s why we’re here to help.
In this blog post, we’ll show you how to make it simple for clients to leave a review on Google and share their experiences with the world.
It’s a simple process but significantly impacts your business’s online presence. So let’s get started!
Here are some reasons why Google reviews are important and why you must strive to get more reviews:
According to BrightLocal, 46% of consumers trust online reviews as much as personal recommendations. By having a strong presence of stellar Google reviews, potential customers are more likely to trust your business and make a purchase.
Google’s algorithm considers the number and quality of reviews when determining search engine rankings. Businesses with more 5 stars reviews rank higher in search results.
Google reviews provide you with valuable feedback from your customers. By listening to their feedback, you can improve your products or services. This will boost customer satisfaction and loyalty.
According to many studies, google star ratings have a significant impact on click-through rates. Businesses with 5-star reviews and ratings on Google get a 39% higher click-through rate than those with a 1-star rating.
Positive Google reviews can boost revenue. According to the McKinsey report, higher star ratings result in increased revenue. When the rating of a certain product increased from two to three stars, its sales grew by 4%.
However, when the rating rose again from three stars to four, the product sales increased by 24%, experiencing significant growth.
With the prevalence of online reviews, managing your online reputation is essential. You can control the narrative and address any negative feedback by actively soliciting and responding to Google reviews.
You can differentiate your business from competitors by having a high volume of positive Google reviews. 56% of consumers pick a business with positive reviews on Google. 86% would hesitate to purchase from a business that had poor reviews. So, aim for the stars to set you apart from your competitors.
Google reviews can help your business reach a broader audience. 76% of consumers who search for local businesses on their phones visit the physical place within 24 hours. According to Brighlocal, 97% of people aged 18-34 read online reviews to judge a business.
Engaging with your customers through Google reviews can foster a sense of community and increase customer engagement. Brighlocal study also says that 88% of consumers prefer a business if the owner responds to all positive or negative reviews.
By encouraging your customers to leave Google reviews and actively responding to them, you can improve your business’s online presence and drive revenue. So, make the process of leaving google reviews as easy as possible.
You can submit your reviews for a business on two places: Google Maps and Google Search. Let’s see how to leave Google reviews on both:
The steps are short and simple. Here’s how to leave a Google review from your Desktop in a Google search:
That’s it! Your Google review is posted!
Mobile review posting offers a range of benefits, including convenience and accessibility.
Unlike a desktop, mobile offers users the flexibility to write and publish reviews anytime, anywhere. This is particularly useful for customers who have just finished their experience at a business location and want to provide instant feedback.
Furthermore, businesses often share direct Google review links with their customers via text, email, or QR codes.
This allows customers to easily click the link and leave a Google review directly without needing to navigate multiple pages or search for the business on Google. This saves time and ensures the customer’s review is more accurate and relevant to their recent experience.
Here’s how to leave a Google review from your mobile device, both through a mobile browser and Google Maps app:
Your review will appear after a few seconds.
The process of submitting a review on Google Maps is almost identical to leaving a review on Google Search described above. The primary difference is that you must open the Google Maps app instead of a web browser on your mobile device.
Leaving a Google review from your mobile device is quick and easy. You can effortlessly share your experience with others. Your reviews provide valuable feedback to businesses too.
Editing a Google review is a quick and easy process. Whether you need to correct a mistake or update your feedback, editing your review ensures that your feedback is accurate and up-to-date. You must be signed in to your Google account before doing so.
To edit a Google review, follow these simple steps:
And that’s it! Your review is edited.
Remember, you can only edit the review text and star rating, not the original review’s date or time.
Don’t let a moment of frustration destroy a business’s reputation. We’ve all been there - you had a poor experience with a company, and your instant reaction was to leave a snarky Google review.
But what if you changed your heart and wanted to remove it?
Fortunately, it’s not too late to make things right. Deleting a Google review is a simple process that can help you and the business.
To delete a Google review, follow the simple steps below:
It’s important to note that deleting a review is permanent, and you won’t be able to retrieve it once it’s deleted.
Don’t have a Gmail account? Don’t worry! You can still leave Google reviews using another email address.
Here’s how to do it:
Please note that your review will be posted with your profile name and picture, so choose a name and picture that you’re comfortable sharing publicly.
While a Gmail account is not required to leave a Google review, you must create a Google account using an alternate email address. This process is straightforward and can be completed quickly. It allows you to leave a review and share your feedback with others.
There could be several reasons why you’re unable to leave a Google review, including:
Yes, you can leave a Google review via your mobile device. We described the step-by-step instructions above.
Sharing a Google review link with your customers increases the likelihood of getting more reviews. It makes the process easy and quick for them. You can get a Google review link from your Google Business Profile dashboard.
Follow these steps to get a Google review link:
Yes! A tool called the Google Reviews Badge allows businesses to display their Google reviews on their website. This tool pulls customer feedback from the Google Business Profile and shows it on the website almost immediately. That means new reviews can appear on your website in just a few minutes.
No, you cannot leave an anonymous Google review. To leave a review on Google, you must have a Google account and be signed in. Your name and profile picture will be associated with the review, and the business owner will be able to see it. However, you can use a pseudonym or a nickname instead of your real name.
No, you cannot leave a Google review without signing in. To leave a review on Google, you must have a Google account and be signed in. This is to ensure the authenticity and accountability of the reviews.
Leaving Google reviews is simple and beneficial. They help local businesses grow and improve their online presence. And your customers must know how to leave them without any confusion.
The steps above will help you assist your customers in leaving a Google review and sharing their feedback easily.
At DemandHub, we understand the importance of online reviews. We offer a convenient solution for businesses to gather positive reviews. You can generate a quick and direct Google review link and send it to your customers.
By leveraging our text messaging technology, you can quickly and easily send review requests to customers and make it easy for them to leave a review in just a few clicks.
So why wait?
Start building your online reputation with DemandHub today.