Did you know that an incredible 90% of patients use online reviews to find the best doctors? And 77% of patients now turn to online reviews when searching for a new doctor.
With this in mind, it is more important than ever for doctors to monitor their online reviews. A constant inflow of reviews is crucial to stay ahead to ensure a satisfying patient experience.
The most efficient way to get feedback from your patients is to ask them directly. However, if you’re strapped for time, doctor review sites offer an excellent alternative solution!
Using these sites, you can collect valuable patient feedback without investing too much effort.
In this blog, we have compiled a list of the top 10 doctor review sites you should be monitoring in 2024.
Here is a list of the top doctor review websites that you should be monitoring and engaging in 2024:
Google is the most popular search engine for people looking for healthcare information. In fact, 77% of people use Google to start their patient journey.
Claim your Google My Business profile and set Google reviews for your dental clinic if you want your practice to grow immensely.
Google reviews appear in both Google Maps and Google Search, making it a powerful tool for increasing your visibility and attracting new patients.
If you need help figuring out where to start when creating your Google My Business Profile, read our comprehensive blog for the full step-by-step guide!
Healthgrades is a leading online doctor review site and a great resource for verifying and collecting patient feedback. It offers detailed profiles of physicians, millions of doctors’ reviews and an online appointment booking system.
Patients can rate their experience with doctors and give honest reviews about their experiences. Healthgrades also educate patients about symptoms, procedures, appointments, and more in its Heath A-Z section.
Earning positive reviews here means you are destined to be successful as a doctor. By creating a profile on this site, you can attract more patients.
Every positive dental review patients leave there will immensely boost your dental practice.
Facebook is another powerful platform for promoting healthcare practices, with over 2 billion monthly active users.
People are always looking for local doctors and physicians on Facebook. You will appear at the top of these searches if you have more positive reviews than your competitors.
High ratings on Facebook are a sure way to become a reputable and successful dentist. Encourage your patients to leave detailed reviews of your dental services on Facebook, as each review matters.
Look at the following reviews to know what kind of feedback you should aim for.
WebMD is a reliable and trusted healthcare site that offers detailed information on medications, treatments, and conditions. It also provides doctor ratings and reviews to help patients make informed decisions about their healthcare.
Over 130 million people use the WebMD website monthly to search for doctors and read reviews. It has 3 million+ physicians profiles.
WebMD reviews are much more detailed and comprehensive than other review sites. Patients can leave feedback on their doctor’s bedside manner, the ease of making appointments and wait times, among many other aspects.
To stand out in WebMD ratings, strive to ensure your patients have a great overall experience.
Therefore, having a profile on WebMD is an excellent way to get discovered by potential patients. Make sure your profile is complete, accurate and up-to-date to provide the best possible patient experience.
Yelp is another popular review site, with over 140 million reviews of businesses in more than 30 countries.
Yelp allows patients to search for practices by location and speciality. Dental practices can create a free business listing on Yelp and encourage patients to leave reviews there.
Getting reviews on Yelp is great because, according to the HBD study, a one-star increase in Yelp rating leads to a 5-9% increase in revenue.
With over 1.7 Million healthcare providers’ profiles, RateMDs is one of the largest physician rating platforms. Patients can search for doctors by name, speciality, or location.
It allows patients to leave detailed reviews about their experiences with physicians and dentists. This information is invaluable for potential patients as they can make an informed decision before booking an appointment.
Vitals is the largest online source of information about doctors and healthcare professionals. It helps potential patients get detailed reviews about the practice, making it easier for them to choose a doctor.
Vitals provide patients with a list of local doctors based on their speciality and encourage them to schedule appointments. Once the patient visits the practice, it sends review reminders to the patients so they can rate their experience on Vitals.
Caredash hit a major milestone in 2019 when it reached one million users, and since then, its database of patients has only grown larger.
It is a transparent review platform with reviews and ratings for doctors from real patients who follow their review guidelines.
Caredash makes it easy for patients to find reputable local physicians. Patients can then share their experiences and leave reviews and ratings.
Yahoo Local is a great platform for healthcare professionals to get patient feedback. It allows doctors to create their own listings on the site and add details about their services and contact information.
Moreover, it enables prospective patients to easily search for local doctors based on reviews left by current and previous clients. This will help them make an informed decision regarding which doctor to choose for their medical care.
DemandHub is a great platform for doctors to get feedback from patients automatically. You can sign up with DemandHub and send review invites to your patients’ phones. Patients can directly leave reviews on your preferred doctor review site with just a few clicks.
DemandHub is an all-in-one reputation management software that can get you more positive reviews and manage your online reputation.
By using DemandHub’s Reviews, Web Chat and Messenger features, all in one unified inbox, Etobicoke Optometric increased its online reviews by 160%. Consequently, it builds trust and increases organic traffic to their website.
Patients’ reviews and ratings on doctor review sites can help you build trust and credibility with potential patients, leading to more appointments.
However, it is important to remember that you should always be honest and swift when responding to reviews. This will help you build a good reputation with patients.
All of the doctor review sites mentioned above will improve any practice. But with DemandHub, you can easily expand your patient base tenfold and boost online reviews.
Doctor reviews can be a valuable source of feedback. They can help you to identify areas where your practice excels and areas where there is room for improvement.
In addition, doctor reviews can provide insights into the expectations of your patients and the level of service they expect from your practice.
As such, it is important to take the time to respond to patient reviews promptly.
If you see a negative review, express your regret that the patient had a negative experience. Invite them to reach out to you directly so that you can address their issues. Listen to their concerns and see if there is something you can do to improve their experience.
Even if you can’t change the situation that led to the negative review, you can build a rapport with the patients and turn them into satisfied clients.
For a positive review, thank the patient for their kind words and let them know you appreciate their input. A personal response shows that you care about your patients and value their feedback.
Remember, you can show your commitment to providing quality care and enhancing the patient experience by responding to patient reviews promptly and effectively.
Although it may be simple to only focus on getting reviews from one site, you must cast a wider net and get feedback from various doctor review sites. It will increase your visibility and build trust with potential patients.
Investing time and energy into developing a strong presence on doctor review sites has many benefits.
It increases your visibility on search results and enables you to get more positive patient reviews. These factors boost your online reputation and help you build trust with potential patients.
By leveraging DemandHub, you can manage your online reputation and get more 5-star reviews while responding quickly to patient feedback. So take advantage of the tools available to build trust with your patients and grow your practice tenfold!
Doctor review sites are helpful as they provide insights about doctors based on patients’ real-time experiences. This can help patients make more informed decisions when choosing a healthcare provider. These sites often include ratings on bedside manner, waiting times, and office environment.
The accuracy of doctor review sites can vary. They are based on patient experiences, which can be subjective. Therefore, use these review sites as one of many tools when looking for a healthcare provider.
Doctors can manage their online reviews by actively monitoring feedback across different platforms. Responding to reviews professionally and empathetically and addressing any patient issues is also essential.
There are several reliable doctor review sites out there. One of the most widely used is Healthgrades. This site provides detailed information about doctors’ qualifications, areas of expertise, and patient reviews. Other notable sites include Zocdoc and RateMDs.
There are several apps built to help patients find doctors. Zocdoc is a highly-rated app. It allows users to search for doctors by specialty, location, and insurance plans and to read reviews from other patients. Other popular apps include Healthgrades and WebMD’s Physician Directory.