Are you struggling to find out what your customers are saying about you on Google?
If you’re feeling lost and overwhelmed by the constant updates and changes happening to Google’s review system, you’re not alone! With 90% of consumers reading online reviews to evaluate businesses, staying up-to-date with your Google reviews is important.
But where do you start?
That’s why we’ve put together an updated guide for 2024 to help you navigate the process of seeing your Google reviews. Following these simple steps, you’ll gain valuable insights into your customers’ experiences and make informed decisions to grow your business.
So, let’s dive in!
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Why do Google reviews matter?
Google reviews matter because over 84% of the searches are conducted on Google, making it the most popular search engine.
Google reviews are one of the most powerful tools for businesses today. Here’s why:
- Build business trust: Google reviews give potential customers a sense of what to expect from your business. Positive reviews can help build trust and establish credibility, attracting new customers. 72% of customers say that positive reviews make them trust a local business more.
- Identify areas for improvement: Google reviews can help you identify areas for improvement. If you notice a recurring issue in your reviews, such as poor customer service or a lack of cleanliness, you can address the problem and make the necessary changes to improve your business.
- Improve SEO and online visibility: Google reviews can improve your search engine optimization (SEO) efforts. The more reviews you have, the higher your business will rank in Google’s search results, leading to increased visibility and more customers.
- Create a competitive advantage: Google reviews can help you stand out. If a potential customer is deciding between two businesses, the one with the more positive reviews is more likely to win their business.
How do I see my Google reviews on a desktop or PC?
To see your Google reviews on a desktop or PC, follow these simple steps:
- Go to Google Maps or Google Business Profile.
- Type in the name of your business.
- Click on the “Reviews” tab.
- Here you can see all your Google reviews and respond to them. You need to sign into your Google business account to respond.
It’s that simple! By following these steps, you can easily stay on top of your Google reviews and respond to customer feedback.
Remember, you can’t delete Google reviews as a business owner. Only the customers can delete their Google reviews. You can only flag reviews that violate Google Review Policies.
How do I see my Google reviews on mobile phones?
To see your Google reviews on mobile phone, follow these easy steps:
- Launch the Google Maps app on your mobile phone or mobile browser.
- Tap on your profile picture in the top left corner of the screen to open the menu.
- Tap on “Your profile” from the menu.
- Scroll to the “Reviews” section and tap “See all reviews.”
- Now, you can see all the Google reviews you posted using your Gmail account.
How to find my Google reviews on Google Play?
To find your Google reviews on Google Play, follow these steps:
- Launch Google Play Store on your mobile device.
- Tap your profile picture in the top right corner of your device.
- Tap “Manage apps and devices.”
- Select “Ratings and Reviews” from the options that appear.
- Here you can view all your Google Play reviews.
- Tap the “Posted” tab to view all reviews you’ve posted.
- To see apps you haven’t reviewed, select the “Unreviewed” tab.
Why can’t I see my review on google?
Your Google review may not be visible for several reasons, such as:
- It may be under review by Google and hasn’t been published yet.
- The review might have been removed for violating Google’s policies, such as posting fake or spammy content.
- The review might have been posted on a different Google account.
- There might be technical issues with the Google platform or your device.
If you still can’t see your review, wait a few days to see if it appears, or contact Google’s support team for more information.
How long does it take Google reviews to show up?
Typically, Google reviews show up immediately after they are submitted. However, there are instances where it may take a few days for a review to appear. This delay could be due to Google’s review filter, which automatically checks reviews to ensure they meet the platform’s guidelines.
If your review still hasn’t appeared after a few days, contact Google’s support team for assistance.
Can you delete your own google review?
Yes, you can delete your own Google review by following these steps:
- Sign in to your Google account.
- Open Google Maps.
- In the search bar, click on the three horizontal lines.
- Select “Your contributions”, then “Reviews.”
- Find the review you want to delete and click on the three dots in the top right corner of the review.
- Select “Delete.” The review will be deleted once you confirm it.
Remember that once you delete a review, it will be removed from Google permanently and cannot be recovered.
Can you delete a google review for your business?
A business can’t directly delete a Google review. However, if a business owner finds a review that violates Google’s policies, they can flag it for removal by following these steps:
- Go to Google Maps and find your business by name.
- Click on the “Reviews” tab.
- Find the review you want to flag and click on the three dots in the top right corner of the review.
- Click on “Report review” and select the reason for the flag in the next pop-up window.
- Wait for Google to review the report and take action.
It’s important to note that flagging a review doesn’t guarantee that it will be removed. Google’s review team will review the report and determine whether it violates the platform’s policies. If the review doesn’t violate any policies, it will remain on the platform.
How do I edit or delete my google reviews?
To edit or delete your Google review, follow these steps:
- Go to Google Maps and sign in to your Google account.
- Click on the three horizontal lines in the top left corner.
- Click “Your contributions” and “Reviews” to see a list of your posted reviews.
- Find the review you want to edit. Click on the three dots in the top right corner of the review.
- Select “Edit review” from the dropdown menu.
- Make the changes you want to make to the review.
- Click on “Save” to save the edited review.
To delete a Google review, follow the same procedure. But rather than clicking “Edit review,” select the “Delete review” option.
Check out what your customers are saying about you!
So there you have it — the updated guide on how to see your Google reviews! Follow the steps outlined in this updated guide to easily access and manage your Google reviews. So you can stay on top of what customers are saying about your business.
However, managing your online reputation doesn’t end with just seeing your Google review. You must also actively gather more positive reviews to counter negative feedback. This is where DemandHub can help.
DemandHub is an online reputation management software. It makes getting more positive reviews a breeze. Shoot out review invites through text messaging and watch the magic happen!
Plus, with the easy-to-use dashboard, you can manage all your reviews in one place without hassle.
Book your free demo with DemandHub today and start climbing your way to the top of the review charts!