Benchmarking
Use customer feedback to leave your competitors in the dust
With detailed competitor analysis and customer feedback, your business can move on up by improving the areas that matter to your audience.
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Know your rank compared to local competitors and industry leaders for aspects such as products, service, and price.
Improve your business in the areas your customers care about by checking out what they say about the other guys.
Understand your target market’s sentiments about things that matter to them, like value, response time, and more.
Find out what customers are saying about your business so you can join the conversation to show them their opinion matters.
Evaluate your business in the key categories your customers care about, and drill down to see the details.
Get to know what customers love about your business so you can implement ways to improve your services in those areas.
