Top 9 RevenueWell Alternatives & Competitors in 2025

Summarize this blog post with:

Are you thinking of switching from RevenueWell to any other relevant platform or comparing options? You are not alone. Many healthcare practices love its recall campaigns, reminders and marketing tools but as they want a robust solution, they start exploring alternatives that better fit their workflows and growth goals.

In this guide, I will walk you through what RevenueWell is, what it does, REAL user feedback, why clinics look elsewhere, top 9 RevenueWell competitors to consider in 2025 and how to make a switch with a few easy steps. Without any further ado, let’s start with what RevenueWell is?

What is RevenueWell?

RevenueWell is a dental-specific patient communication and marketing platform. It helps practices automate reminders and recalls, send newsletters and campaigns, request reviews, manage social posts and offer a patient portal for self-service tasks (messages, payments, documents). Its focus is to keep hygiene schedules full, improve case acceptance and reduce front-desk busywork.

RevenueWell Features

• Reminders & Recalls: Automated text/email/phone reminders and continuing-care outreach to reduce no-shows and keep hygiene calendars full.
• Email & Campaigns: Newsletters, promotions and post-op/treatment follow-ups with templates geared to dentistry.
• Reputation & Social: Review requests and social media posting/management to grow local visibility.
• Patient Portal: Patients can view information, complete forms and handle tasks online; offices can configure access levels.
• Digital Forms & Intake: Paperless forms that feed your workflows and reduce manual data entry.
• Phones & Teledentistry (optional): Cloud phone system and tele-visits for a fuller communication stack (add-on).

RevenueWell Pros & Cons

I have taken below pros and cons from third party review sites like G2, Capterra and others.

Positive and Negative RevenueWell Reviews [REAL Customer’s Feedback]

Below are some positive and negative reviews of RevenueWell. To make it transparent, I have added the source for each so that you can verify quickly:

✅ Positive Feedback

• “Our Office Loves Revenue Well… appointment reminders alone make it completely worth it.” - Amanda M., (G2)
• “All in one tool for our marketing, reviews and practice management incorporation.” - Verified User (Enterprise), (G2)
• “Two way texting… real time notifications… saves time.” - Emery W., (G2)
• “Stellar customer service and willingness to evolve.” - (Software Advice)

❌ Negative Feedback

• “Glitchy… too many different text types you have to edit.” - Emery W., (G2)
• “Mobile app… often unstable and will not load texts or voicemails in time.” - Lesley R., (G2)
• “I would like to clear out queues of messages from years ago.” - (G2)

Why People Look for RevenueWell Alternatives

• Unified inbox needs: Many teams want SMS, web chat, Google Business Messages, Facebook/Instagram DMs and email in one screen to avoid missed leads.
• Deeper automation & AI: Multi-step recalls/reactivation, intent-aware replies and AI routing without manual edits to multiple reminder types.
• Richer analytics: Out-of-the-box dashboards for response times, review velocity, campaign ROI and staff workload.
• Multi-location controls: Central templates, roles/permissions and roll-up reporting for groups/DSOs.
• Broader integrations: Beyond dental PMS into payments, phones, CRM and data warehouses.
• Modern UX & DIY editing: Faster template/form customization and cleaner dashboards.
• Pricing transparency: Predictable per-location/provider pricing and fewer surprise add-ons.

Top 9 RevenueWell Alternatives for Healthcare Practices (2025)

Below are nine strong options. The platform ranges from AI-first messaging suites to enterprise-grade engagement platforms. For each, I have written What the tool does, Who it is this for, What are the key features, What are the pros and cons, What’s its pricing and a short customer feedback theme along with some real reviews with sources.

1. DemandHub | DemandHub vs RevenueWell

What it does: DemandHub is an AI-powered patient engagement platform with a unified inbox for SMS, web chat, Google Business Messages, Facebook/Instagram DMs and email. It also automates review requests, online scheduling and text-to-pay and converts website chats into text so you can capture and route more leads without juggling tools.

Best for: Practices that want one place for all conversations plus fast review growth without heavy admin.

Key features

• Unified inbox (SMS, web chat, Google, FB, IG, email)
• AI follow-ups and re-engagement
• Online scheduling and booking links
• Text-to-pay, estimates, deposits
• Lead Manager + Team Chat + analytics

Pricing: Starts from $59/ month that is the fair entry pricing; budget-friendly versus legacy suites.

REAL customer feedback:
Here is what people say about DemandHub:

Demandhub provides a single point of contact for reaching out users across multiple channels such as Email, Sms, Whatsapp, social media etc. One feature which stands out is asking users to rate our services on google platforms. This has helped us in improving our ratings. - Source (Gartner)

We love how the chatbot chat turns into a text message thread so the client does not need to stay on our website in order to get their questions answered or appointments booked! Customer support is really responsive and helpful. - Source (G2)

Great customer experience and they were very patient with walking me through the onboarding process and usage. Has all the tools I need. - Source (Capterra)

2. Weave | Weave vs RevenueWell

What it does: Weave combines cloud phones (VoIP) with texting, reminders, digital forms, text-to-pay and call analytics in one platform. Missed-call texts and caller insights help front desks reply faster and keep schedules full.

Best for: Offices that want phones and messaging from a single vendor.

Key features

• VoIP + SMS with missed-call text

• Smart reminders and digital forms

• Text-to-pay and payment plans

• Call analytics and voicemail transcription

REAL Customer Reviews:

Here is what people say about Weave.

Constantly loses connection with our server, creating errors with auto messaging to patients. Support is useless. I have had three phone calls with a combined 6 hours over the past 2 days and the most recent issue is not resolved (my request was simply to ask why some patients weren’t getting 3 day confirmation reminders and others were. One rep promised to call back with an answer and instead emailed me how to be 10DLC compliant - this was not the issue, which another rep confirmed. The issue still persists). There is a new “glitch” literally every week that requires a new phone call and days to fix (with no actual fix). - Source (G2)

Very negative. We had 2 locations with weave and acquired a third. That location already had an existing weave account so we just needed to transfer the ownership and set up the same features. It is a month and a half later and it still doesn’t work. My so-called account representative [sensitive content hidden] is unreachable and does nothing. We are now looking to switch all of our locations to a different provider. - Source (Software Advice)

In the past 2 years customer service is all but non-existent. The system is heavily glitchy. Voice messages and calls are inconsistently recorded. Not a dependable product especially in the last year. - Source (Capterra)

Related: Top Weave Alternatives for Your Business in 2025

3. Podium | Podium vs RevenueWell

What it does:

Podium is a reputation-first messaging suite built to collect more Google reviews, convert web visitors via web chat → text and streamline follow-ups with SMS payments.

Best for:
Teams prioritizing review velocity and lead conversion.

Key features:

• SMS review asks and auto-reminders
• Web chat that moves to text
• Text-to-pay and quick replies
• Unified messaging inbox

Pricing: Mid-to-high; plan/quote-based.

REAL Customer Reviews:

Here is what people say about Podium.

It’s so expensive for very little. The “support” person changes all the time. The salesman drops you and won’t answer emails after he hooks you. They offer amazon gift cards instead of actual rebates (because Amazon gift cards will pay my bills…) - Source (G2)

Podium is still very much a product in development and not suited for mid-sized businesses (it may work for a small business or corner shop). The tech support is virtually non-existent. [sensitive content hidden], the sales rep promised the world just to close the deal but clearly didn’t understand his own product. After investing 100+ development hours in just 30 days, we were left completely on our own. Even after sending a cancellation notice for phone lines, they insisted we cancel Dialpad, claiming Podium had the same level of functionality and support - which it does not. Bottom line: do not trust their promises. Do your own research before investing your time and money here. - Source (Software Advice)

Customer service was non-existent. They don’t care about customers. - Source (Capterra)

Constantly changing representatives, support never followed up with anything, they took forever to integrate with my POS system and they changed their offering after I had been using them for years. Several years of use and they now do not want to do business with a firearms company. Further this shows they will just turn off your account and leave you unable to use anything including your phone systems if you integrate with them completely. Do not use them! They will change their policies and give you 10 days to leave their platform before turning you off. They just want to take your money and leave you high and dry when you need support or service. - Source (G2)

Related: Top Podium Alternatives for Your Business in 2025

4. NexHealth | NexHealth vs RevenueWell

What it does: NexHealth is a patient experience layer with real-time, bi-directional EHR/PMS sync. It enables true self-scheduling, digital forms, automated reminders/recalls, payments and insurance eligibility in one flow.

Best for: Practices that want click-to-book tied to real-time chart data and fewer manual steps.

Key features

• Self-scheduling and waitlist

• Digital forms and automated reminders

• Payments and insurance eligibility

• Bi-directional sync with popular systems

Pricing: Premium, per-provider.

REAL Customer Reviews:

Here is what people say about NexHealth.

“High Pricing. Slow Sync Between EHR Calendar and NexHealth online scheduling.” - (G2)

“They make changes without adequate/any notification. They change workflow and functionality on the fly and expect the office to adapt. They placate, but do not listen to customers. LIMITED support hours. WEST coast centric mentality - east coast starts at 8am, but west coast support starts at 5am so they can fix issues before they impact the day.” - (Capterra)

Here is the (reddit thread) someone posted about the company.

Related: Top NexHealth Alternatives for Your Business in 2025

5. Solutionreach | Solutionreach vs RevenueWell

What it does: Solutionreach is a broad patient engagement suite covering SMS/email/voice reminders, two-way texting, digital intake, surveys/newsletters and optional telehealth.

Best for: Mid-to-large groups that need campaigns, education and multi-channel outreach.

Key features

• Reminders/recalls across channels

• Two-way texting and batch messaging

• Digital forms and patient education

• Surveys, newsletters and outreach campaigns

Pricing: Mid-to-upper; quote-based.

REAL Customer Reviews:

Here is what people say about Solutionreach.

“The platform’s underdevelopment led to frequent issues requiring assistance. While support was accessible, solving a single task often took hours and representatives seemed ill-equipped, offering generic articles that didn’t address my concerns.” - FindEMR

“Overpriced and basic - competitor products are significantly superior. Also, customer service was terrible.” - G2

“Recommend you work with a reputable company who honors the assurances of their sales staff. We trusted the sales rep. Big mistake” - Software Advice

“BUYER BEWARE. YOU HAVE BEEN WARNED. We detrimentally relied on assurances by the sales rep [sensitive content hidden] that we could cancel at any time. I specifically discussed Solution Reach’s reputation for pulling this exact tactic–guess what? They pulled it on us as well. I highly recommend you consider other options. They did not honor his assurances. His Contacts Manager, [sensitive content hidden], dismissed my experience with the company and basically told me tough luck. In my experience and in my opinion, this is not a reputable company to contract with. If they treat medical doctors this way, don’t expect to be treated any better. Steer clear.” - Capterra

Related: Top Solutionreach Alternatives for Your Business in 2025

6. Luma Health | Luma Health vs RevenueWell

What it does: Luma Health is an AI-native access and engagement platform that automates referrals, recalls, smart waitlist offers, broadcast messaging, digital intake and eligibility checks backed by robust analytics and deep EHR integrations.

Best for: Multi-site groups and specialty practices that need enterprise-grade orchestration.

Key features

• AI scheduling and actionable reminders

• Waitlist automation to fill cancellations

• Digital intake, eligibility, payments

• Broadcast and multilingual messaging

Pricing: Enterprise; custom.

REAL Customer Reviews:

Here is what people say about Luma Health.

“The constant changes of my account representatives really made it difficult to build relationships. Over time Luma’s account representatives stopped contacting the practice and as result we had to figure out solutions on our own. Additionally, they changed their payment terms to where if we didn’t pay them upfront then they would drop us as a customer.” - Capterra

“Constantly have to refresh to view new messages, receiver does not receive any links that are sent ever, when using multiple systems, you do not get any alert to notify you there is a new message so you have to constantly check and refresh” - G2

“The fact that the team hid from us the lack of integration with our EMR until very late in the process.” - Capterra

Related: Top Luma Health Alternatives for Your Business in 2025

7. Tebra | Tebra vs RevenueWell

What it does: Tebra connects EHR + billing + patient experience + marketing (websites/SEO) so independent clinics can run care delivery and growth from one stack.

Best for: Practices that want clinical and front-office systems unified.

Key features

• EHR and billing with eRx/eLabs

• Scheduling, reminders, reviews

• Patient portal and telehealth

• Website/SEO tools and listings

Pricing: Mid-to-high; module-based quotes.

REAL Customer Reviews:

Here is what people say about Tebra.

“They stole over 20k. They recommended a shady untrustworthy biller. Everything was a lieThere isn’t enough room for all the terrible things I have to say about these shady people.” - Capterra

“POOR. I do not recommend even considering buying this product.” Software Advice

“Poor customer service and lack of support.” - G2

Related: Top Tebra Alternatives for Your Business in 2025

8. Doctible | Doctible vs RevenueWell

What it does: Doctible is a simple, user-friendly platform for reminders, two-way texting, online scheduling, digital intake and reviews aimed at reducing phone time and boosting recall.

Best for: Small practices that want clean, straightforward patient communication.

Key features

• Automated reminders/recall

• Two-way texting and missed-call text-back

• Online scheduling and forms

• Review generation and basic surveys

Pricing: Typically lower-mid; plan/quote-based.

REAL Customer Reviews:

Here is what people say about Doctible.

“If I could, I would give this company 0 stars. There is something fishy about them. They have completely veiled their contact numbers, their emails and any attempt to reach anyone with decision making authority is futile. We yielded to their way too aggressive, over-the-top offer of trying their patient communicator system for 30 days, and by day 28 we had encountered a technical problem that was disastrous for our patients, i.e. showing up on the wrong day and the wrong time. Like I mentioned above, getting a hold of anyone directly was futile and it took two days from the time we encountered this glitch to reach anyone, both by telephone and email. From that point on, it took another 13 days to get a ticket issued for technical support. By then, we are out of the 30-day trial period, and we have run out of patience to try to reach them. They are unyielding in nullifying our contract and refunding our money, so now we will take this up with the California Department of Consumer Affairs, BBB, and all noteworthy and reputable dental associations. Consumer beware… this is a company that is run by a bunch of unprofessional amateurs, plagued by false advertising and their website is filled with inaccuracies. Probably won’t be in business much longer than the 13 month contract signed.” - Capterra

“Doctible doesn’t seem to take responsibility for errors in syncing with our Eaglesoft system, leading to discrepancies in appointment confirmations. This has caused frustration for both our staff and patients.” - Software Finder

“Underwhelmed with the entire experience. I would not recommend it.” - Software Advice

Related: Top Doctible Alternatives for Your Business in 2025

9. Birdeye | Birdeye vs RevenueWell

What it does: Birdeye is a multi-industry listings, reviews and messaging platform that drives local SEO and conversion. It syncs business listings, accelerates review generation, powers web chat to text, offers surveys and insights and supports text-to-pay - all from a centralized inbox.

Best for: Teams focused on listings accuracy, review velocity and messaging simplicity.

Key features

• Listings sync and presence management

• Review requests and auto-responses

• Web chat, messaging, surveys

• Payments and basic automations

Pricing: Quote-based; per-location packages.

REAL Customer Reviews:

Here is what people say about BirdEye.

“The lack of customer service made it seem like you couldn’t get a word and all they did was talk, never really nothing and I had several conversations about changing some plans. It seems like they were so money driven and impossible to cancel.” - Capterra

“Literally THE WORST company I have dealt with in over 30 years as an attorney. I cannot stress enough how awful my experience was with Birdeye. Spent months dealing with ineptitude on all levels of their “service”. There was the inability to set meetings with them, spent over $4,000 with them and they got less than 5 reviews in 12 months of working with them, despite my having thousands of clients, LinkedIn contacts & friends on Facebook. Then when I tried to terminate the relationship they refused and maintained that I couldn’t because they don’t cancel contracts, even though as an attorney, I know this to be false. You will be locked into a 12 month contract and you won’t be able to get out of the contract no matter the fact that they failed to deliver on their end of the agreement. BUYER BEWARE.” - G2

“Terrible Terrible company. Outdated and forced you into a long term commitment. Even when that commitment is over and you try to cancel, nobody is available to talk to. You schedule online meetings using THEIR calendar to speak to someone and they don’t show up. Probably the worst company I have ever dealt with. Do yourself a favour, pay a consultant a couple of dollars to set up a custom integration like Birdeye for your business and you will be much much happier.” - Capterra

Here is the reddit thread you can read before you go for BirdEye.

Related: Top BirdEye Alternatives for Your Business in 2025

Comparison of RevenueWell with Alternatives (2025)

Which RevenueWell Alternative Is Right for You?

If you want one inbox for everything and more reviews, DemandHub is the right choice.

How to Switch from RevenueWell to DemandHub

1. Audit

List active RevenueWell features (reminders/recall, campaigns, reviews, two-way SMS, forms). Flag must-keep templates and lists.

2. Export data & assets

Export contacts/segments, templates and review links/QRs. Collect website access for installing web chat.

3. Connect channels in DemandHub

Install web chat (auto-converts site chats to SMS). Connect Google Business Messages, Facebook/Instagram, email and your SMS line.

4. Compliance

Port your current text-enabled number (or provision a new one). Complete A2P 10DLC registration and sign BAA if needed.

5. Automations

Enable AI review requests, re-engagement/recall, missed-lead follow-ups and text-to-pay. Recreate reminder templates, quiet hours and routing rules.

6. Train

45–60 minutes to cover the unified inbox, web chat→text, payments and reporting. Launch 1–2 users/locations first, then roll out.

7. Go live

Track response time, review velocity, lead-to-appointment rate in Insights. Iterate templates and SLAs. Keep RevenueWell active briefly for overlap.

Book your free DemandHub demo and see how it compares to RevenueWell for your practice.