8 Best Weave Alternatives & Competitors in 2025

In recent years, Weave has become a popular choice for healthcare and dental practices looking to unify their communications combining phone, texting, payments, reminders, and reviews into one platform. However, some users have raised concerns about pricing, occasional call quality issues.

Because of this, more healthcare providers are searching for Weave alternatives that offer better value, more specialized features, or simpler user experiences. If you are thinking to switch or just want to explore your options, you are in the right place.

In this article, I will compare the top eight Weave competitors to help you find a patient communication platform that fits your budget, supports your growth, and aligns with your practice workflow. But first, let’s look at what Weave offers and why it has been so popular.

What is Weave?

Weave is a cloud-based communication and practice growth platform designed primarily for healthcare providers, including dental, optometry, and medical practices. It integrates phone calls, texting, appointment reminders, payments, and online reputation management.

What are the features of Weave?

• A unified phone and messaging system that lets staff manage calls, texts, emails, and voicemails from a single dashboard.

• Automated appointment reminders and confirmations that can be customized for your patient base.

• AI-powered review management tools to request, monitor, and respond to patient reviews efficiently.

• Integrated payment solutions, including text-to-pay, in-office payments, and payment plans.

• Intra-office team chat and productivity tools like voicemail transcription, call analytics, and response assistants.

• Mobile apps that enable staff to manage communications on the go.
  

Who is Weave for?

• Dental, medical, and optometry offices that want to simplify communication channels.

• Practices looking to improve patient engagement and reduce no-shows with automated reminders.

• Teams that want AI-assisted tools for managing calls, reviews, and billing.

• Clinics that prefer flexible month-to-month billing with no long-term contracts.

Real Customer Reviews:
“We ran into some limitations that impacted our daily operations. The pricing felt a bit high compared to what we were getting, especially as our practice grew and needed more robust features. We also experienced occasional technical glitches and delays in customer support response, which became frustrating during busy times.” - Capterra (source)

“It is not integrated with Athena yet, which would be a great added benefit since we could fill up our schedule a lot easier. Also it would be nice if we could add another line to it too, since we plan to switch to a hybrid concierge practice so it would be nice to have a separate line or inbox specifically for those patients.

Also, it would be nice if the after hours calls were set up differently, if there was an urgent call from a patient it would be nice if weave could keep calling us until we pick up the phone from the patient, write now a text is just sent but the provider could easily miss the text or sleep through it.” - G2 (source)

Why Look for Weave Alternatives?

Weave offers a robust, unified communication platform that many practices appreciate. However, it is not without its drawbacks especially for clinics with specific needs or tighter budgets. Here are common reasons why healthcare providers look for alternatives to Weave:

• featuated system that may include unused Pricing Concerns: Weave comes with a premium price tag, which can be a barrier for smaller or budget-conscious practices.

• Call Quality Issues: Some users have experienced occasional call drops, delays, or connection problems, which can impact patient experience and staff efficiency.

• Feature Overload: Weave packs many features into one system, which might overwhelm staff in smaller offices or those preferring simpler workflows.

• Customer Support: A few reviews mention slower support response times, which is critical when communication tools impact daily operations.

• Limited Customization for Specific Specialties: Whileres.

• Preference for Modular Solutions: Some clinics want to pick and choose communication tools rather than adopt a fully integrated system that may include unused features.

If any of these points resonate with your practice experience or goals, you should explore Weave alternatives.

Top 8 Weave Alternatives & Competitors for Healthcare Practices in 2025

Choosing the right communication platform can make all the difference for your practice’s efficiency and patient experience. Below are eight top competitors to Weave, each offering unique features, pricing, and strengths that may better fit your needs.

1. DemandHub | DemandHub vs Weave

What it does:
DemandHub helps healthcare practices grow by making it easy to connect with customers through AI-powered text messaging. Imagine having all your messages, from SMS, Google, Facebook, Instagram, web chat, and email in one simple inbox. This way, you never miss a lead or a patient trying to reach you.

The tool also helps you boost online reputation by automatically sending review requests to the customers. This will help you build more authentic 5-star reviews. The platform also simplifies appointment scheduling, payment collection, and team communication backed by useful analytics that help you understand what is working and where to improve.

Best for:
Healthcare practices that aim to grow online reputation and manage all messaging in one place.

Key Features:

• Business text messaging across multiple channels

• Automated review generation and reputation management

• Online scheduling and website web chat

• Payment collection via text

• Analytics dashboard and team chat

Pricing:
Starting at $59/month (as of 2025)

Real Customer Reviews:
“Keep communication with the patients it’s super easy and allows you to speed the process any time a quick information needs to be shared with them.” - G2 (source)

“We love that the chatbot converts to text messages so our clients do not need to stay on our website in order to chat or book an appointment with us.” - Capterra (source)

2. NexHealth | NexHealth vs Weave

What it does:
NexHealth is a modern patient experience platform designed for real-time appointment scheduling, automated reminders, patient messaging, digital intake, payments, and instant insurance verification.

Best for:
Practices seeking fast, seamless integration with their practice management software and a modern interface for patients and staff.

Key Features:

• Online scheduling with real-time availability

• Automated appointment reminders and recalls

• Two-way patient messaging and notifications

• Digital forms and secure patient intake

• Insurance eligibility verification

• Online payments and billing reminders

Pricing:
Custom pricing based on practice size and features (contact sales)

Real Customer Review:
“Sometimes patients tell us that they received a notice with the wrong time, also patients that have cancelled for the day and have been removed from the schedule still get an appointment reminder for the day” - Capterra (source)

“Higher Price Point and Occasional Inaccuracies” - G2 (source)

3. Luma Health | Luma Health vs Weave

What it does:
Luma Health is an AI-driven patient engagement platform offering comprehensive tools for scheduling, reminders, patient communication, digital intake, eligibility checks, and payments. Its AI-powered “Spark” automates workflows to save time and improve patient outcomes.

Best for:
Enterprise healthcare organizations and specialty groups needing deep EHR integration and customizable automation.

Key Features:

• Multi-channel appointment scheduling (web, SMS, Google, AI voice)

• Automated reminders, recalls, and feedback management

• Digital intake forms and insurance verification

• Two-way patient messaging and broadcast campaigns

• AI-driven workflow automation and analytics

• Integrations with major EHR systems (Epic, Oracle, MEDITECH, etc.)

Pricing:
Contact sales for a custom quote

Real Customer Reviews:
“They think they could approve their response time. It felt a little Sometimes it took longer than expected to get a response back.That’s very frustrating when you need a reply back quickly and don’t hear anything.” Capterra (source)

“Constantly have to refresh to view new messages, receiver does not receive any links that are sent ever, when using multiple systems, you do not get any alert to notify you there is a new message so you have to constantly check and refresh” - G2 (source)

4. Emitrr | Emitrr vs Weave

What it does:
Emitrr is a comprehensive patient engagement platform focusing on automating appointment reminders, two-way texting, patient surveys, and reputation management. It offers customizable workflows tailored for healthcare providers to improve patient retention and satisfaction.

Best for:
Practices looking for flexible automation and strong messaging capabilities at a competitive price.

Key Features:

• Automated appointment reminders and confirmations

• Two-way SMS communication

• Patient feedback surveys and review management

• Customizable automation workflows

• Integration with major EHR systems

Pricing:
Custom pricing available upon request

Real Customer Reviews:
“Sometimes when you send a message it doesn’t go through and completely deletes it and I am having to re-type the whole message again” - Capterra (source)

“My only dislike for Emitrr is that there are no auto-response options for certain hours of the day. Other platforms we have used in the past allowed for auto-reply during after hour periods and weekends.” - G2 (source)

5. Klara | Klara vs Weave

What it does:
Klara is a secure patient communication platform designed to streamline messaging between patients and care teams. It supports text, email, and chat-based communication along with telehealth features, enabling more efficient patient engagement.

Best for:
Medical practices and health systems focused on secure, HIPAA-compliant messaging and care coordination.

Key Features:

• Secure two-way messaging (text and email)

• Telehealth video visits integrated into messaging

• Automated appointment reminders

• Patient intake and surveys

• Integration with major EHRs and practice management systems

Pricing:
Custom pricing based on practice needs

Real Customer Reviews:
“Not being able to message land lines. It would be nice to have a way to message land lines with a computer (Ai) to call and relay the message for us.” - Capterra (source)

“Our patients do not like the set up, it is glitchy, the messages to patients are too little to read. We also cannot edit our own things. We have to call a rep to do it, which is weird. It is really not that easy to use. It seems that it was a good idea, and some coders were hired, but coders were not kept to continue to innovate and fix. CONTINUE INNOVATING or you will lose your product all together.” - G2 (source)

6. Solutionreach | Solutionreach vs Weave

What it does:
Solutionreach is a comprehensive patient engagement platform that automates appointment reminders, patient communications, payments, surveys, and reputation management. With over 20 years of experience, it is designed to improve patient retention and optimize revenue cycle management.

Best for:
Practices of all sizes seeking an all-in-one, customizable platform with deep healthcare industry expertise.

Key Features:

• Automated appointment reminders via SMS, email, and voice

• Two-way patient texting and group messaging

• Online scheduling and digital intake forms

• Payment collection and insurance eligibility verification

• Patient surveys and review generation

• Telehealth integration and secure document sharing

• Robust analytics and reporting tools

Pricing:
Custom pricing; contact sales for a quote

Real Customer Reviews:
“Customer service. Is poor. If you have any issues, which all products will, don’t expect a quick resolution.” - Capterra (source)

“They won’t let you leave unless you notify them 30 days before your term is up - they promise you a lot in the sales pitch including not enforcing that limit. They also promised us not to raise the amount we were charged, but they did anyway.” - G2 (source)

7. Podium | Podium vs Weave

What it does:
Podium is a customer communication platform designed to help practices collect reviews, engage patients via text messaging, and manage online reputation. It also offers webchat, payments, and messaging tools aimed at improving patient acquisition and retention.

Best for:
Practices focused on reputation management and boosting patient communication primarily through text.

Key Features:

• Automated review requests and reputation monitoring

• Two-way text messaging with patients

• Webchat for websites and social media

• Payment collection and billing reminders

• Team collaboration tools and analytics

Pricing:
Starting around $300/month (varies by features and practice size)

Real Customer Reviews:
“The worst company I’ve ever dealt with! They don’t connect to Shopify, fail to send abandoned cart texts as promised, and never notify when an order ships. When you need help, they’re MIA! But they have no problem Charging $635 per month. Stay away, or you’ll regret it!” - Capterra (source)

“Communicating with clients via Podium is cumbersome. The mobile and desktop versions do not operate the same. On mobile, you can add multiple attachments simultaneously. Desktop top, each attachment has to be added individually and at a maximum of 3 per text. You also cannot like text messages. It seems like a simple thing, but it makes you look like you are using an SMS program instead of using your own phone (which is kinda the point).” - G2 (source)

8. RevenueWell | RevenueWell vs Weave

What it does:
RevenueWell is a patient communication and practice growth platform designed primarily for dental practices. It offers automated appointment reminders, recall campaigns, patient reviews, online scheduling, and two-way messaging to improve patient retention and increase revenue.

Best for:
Dental offices seeking an easy-to-use marketing and communication platform with strong automation features.

Key Features:

• Automated appointment reminders and confirmations

• Patient recall and reactivation campaigns

• Online scheduling and digital intake forms

• Reputation management and review requests

• Two-way texting and email communication

• Marketing automation and analytics dashboard

Pricing:
Custom pricing available upon request

Real Customer Reviews:
“Revenuewell is a very dishonest company that only cares for their bottom line. RW does not care if you are successful, they only care for the study stream of income they receive from you. I told them I was having financial problems, their solution was to upsell me to another contract promising me that the “advanced” SEO will pay for itself. It did not. I tried to get out of the contract and they basically said “screw you”. The customer service was terrible, especially with Niko, the person in charge of billing.” - Capterra (source) “There are times that the patient’s communications take a number of minutes if not more to be sent out.” - G2 (source)

Which Weave Alternative Is Right for You?

When it comes to replacing Weave, DemandHub stands out as the best all-around solution for healthcare and dental practices looking to simplify communications, boost reviews, and grow their patient base. Here is why DemandHub should be your top pick:

• Unified Inbox for All Channels: Manage SMS, Google messages, Facebook, Instagram, web chat, and email all in one place.

• Automated Review Generation: Get 10x more authentic, 5-star reviews that improve your online reputation and help attract new patients organically.

• Easy Online Scheduling & Payments: Let patients book appointments and pay via text, making it easier for them and faster for your staff.

• Affordable & Transparent Pricing: Plans start at $59/month with no hidden fees or confusing tiers.

• Rapid Onboarding & Support: DemandHub representatives will help you get set up quickly with customized messaging templates and integration support.

• Powerful Analytics & Insights: See how your patient engagement is performing and optimize your growth strategy with actionable data.

If you want a simple, modern platform that drives more reviews, fills more appointments, and centralizes communication, DemandHub is the clear choice.

How to Switch from Weave to DemandHub

Making the switch from Weave to DemandHub is straightforward and designed to minimize any disruption to your practice. Here is a simple roadmap to help you transition smoothly:

1. Schedule a Personalized Demo

Connect with the DemandHub team to explore features, ask questions specific to your practice, and see how the platform fits your needs.

2. Receive a Customized Setup Plan

After deciding to switch, DemandHub will create a tailored onboarding plan covering integrations, messaging templates, user roles, and timelines.

3. Migrate Your Patient Data

Work with DemandHub’s onboarding specialists to securely export and import patient contacts, appointment history, and communication preferences from Weave.

4. Train Your Staff Quickly

DemandHub’s intuitive interface means your team can get up to speed fast with the help of training videos, live sessions, and dedicated support.

5. Go Live and Automate

Once everything is set up, start sending automated reminders, review requests, and appointment confirmations to engage patients efficiently.